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BI Publisher Is Not Coming Up After Upgrading the Memory (Doc ID 2381173.1)

Last updated on MAY 09, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to increase the memory for on the OMS server, all the services started except BI Publisher.

The following error occurs.

ERROR
-----------------------
  Starting BI Publisher Server ...
  BI Publisher Server Could Not Be Started. Check BIP Server log file for details.
  BI Publisher Server Logs: /u01/oem/gc_inst13cr2/user_projects/domains/GCDomain/servers/BIP/logs/
  BI Publisher Server is not functioning because of the following reason:
  Unexpected error occurred. Check error and log files.
  Check the following log files:
  EM log files: <oms_home>/EMGC_OMS1/sysman/log/emctl.log, emoms.trc, emoms_pbs.trc.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. [bin]$ ./emctl start oms
    Oracle Enterprise Manager Cloud Control 13c Release 2
    Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
    Starting Oracle Management Server...
    WebTier Successfully Started
    Oracle Management Server Successfully Started
    Oracle Management Server is Up
    JVMD Engine is Up
    Starting BI Publisher Server ...
    BI Publisher Server Could Not Be Started. Check BIP Server log file for details.
    BI Publisher Server Logs: /u01/oem/gc_inst13cr2/user_projects/domains/GCDomain/servers/BIP/logs/
    BI Publisher Server is not functioning because of the following reason:

    Unexpected error occurred. Check error and log files.

  2. Check the following log files:

  EM log files: <oms_home>/EMGC_OMS1/sysman/log/emctl.log, emoms.trc, emoms_pbs.trc.



Changes

 

Upgrade the memory of the oms machine

 

Cause

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