EM 13c: Orachk plug-in Undeployment from OMS failed with the Error "There are active orachk instances. Please stop these before un-deploying the plug-in"

(Doc ID 2386161.1)

Last updated on APRIL 30, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 to 13.2.0.0.0 [Release 13.2]
Information in this document applies to any platform.

Symptoms

EM 13.2, Undeployment of the Orachk plug-in from OMS has failed with following error

configplugin_deconfig_2018-03-23_12-25-57.trc

2018-03-23 12:26:02,587 [main] ERROR pluginca.PluginCADriver - EM-04066: Server-side plug-in undeployment failed. For details, check the log file /opt/oracle/product/em132/cfgtoollogs/pluginca/plugin_undeployment_66/configplugin_deconfig_2018-03-23_12-25-57.log on the host assrv00517.asf.fr.
oracle.sysman.core.common.extensibility.pluginca.PluginCAException: EM-04066: Server-side plug-in undeployment failed. For details, check the log file /opt/oracle/product/em132/cfgtoollogs/pluginca/plugin_undeployment_66/configplugin_deconfig_2018-03-23_12-25-57.log on the host oms.em.com.
at oracle.sysman.core.common.extensibility.pluginca.PluginCA.deConfigure(PluginCA.java:2134)
at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.initPluginCA(PluginCADriver.java:2319)
at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.beginConfig(PluginCADriver.java:1274)
at oracle.sysman.core.common.extensibility.pluginca.PluginCADriver.main(PluginCADriver.java:2595)
Caused by: oracle.sysman.core.common.extensibility.pluginca.PluginCAException: EM-04001: Server-side plug-in deployment failed with the message Error while performing custom configuration for plug-in oracle.sysman.orhc:13.1.1.0.0:0: There are active orachk instances. Please stop these before un-deploying the plug-in. Contact Oracle Support.
at oracle.sysman.core.common.extensibility.pluginca.PluginCAHelper.performCustomConfig(PluginCAHelper.java:704)

Cause

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