CreateSoftwareImage Failed With Unable To Fetch The Oracle Home Version And Platform

(Doc ID 2392196.1)

Last updated on APRIL 27, 2018

Applies to:

Enterprise Manager for Oracle Database - Version 13.2.2.0.0 and later
Information in this document applies to any platform.

Symptoms

createSoftwareImage failed with Unable to fetch the oracle home version and platform  

[oracle@lvdbsi00050 tmp1]$ emcli db_software_maintenance -createSoftwareImage -input_file="data:/u07/for_OEM_prov/tmp1/SIDB12102_171017_input"
Verb createSoftwareImage unsuccessful
Unable to fetch the oracle home version and platform.
Please verify that the oracle home target name is passed correctly or the oracle home collection are happened properly.
 
[oracle@lvdbsi00050 tmp1]$ more SIDB12102_171017_input
IMAGE_NAME=SIDB12102_OH_image_171017
IMAGE_DESCRIPTION=Gold Image for 12102.171017
REF_TARGET_NAME=Orasidb12c_home1_2018_01_09_03_44_16_lvdbsi00107.cloud.bns_9525
IMAGE_SWLIB_LOC=_FLEET/12.1.0.2/Testing
REF_HOST_CREDENTIALS=HOST_PRIV_ORACLE:SYSMAN
WORKING_DIRECTORY=/u07/for_fleet_maintenance
STORAGE_TYPE_FOR_SWLIB=OmsShared
STORAGE_NAME_FOR_SWLIB=default_loc
VERSION_NAME=12102.171017.1


The Oracle Home exist , refresh host configuration was ran, refresh host was ran and the image can be created via GUI.

Cause

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