My Oracle Support Banner

EM13c : Upgrade Option is not displayed while upgrading from 13cR1/R2 to 13cR2/R3 (Doc ID 2392903.1)

Last updated on OCTOBER 16, 2019

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 to 13.3.0.0.0 [Release 13c]
Information in this document applies to any platform.

Symptoms

While upgrading OMS from 13.1 to 13.2/13.3, upgrade option is not displayed and below errors are reported in install log. Log file path: /tmp/OraInstall<Time Stamp>/install<Time Stamp>.log

Error1:

2018-04-05 09:29:00,054 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Passing all Command line options to OUI
2018-04-05 09:29:05,094 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - /tmp/OraInstall2018-04-05_09-28-47AM/oui/em/online_help/em_install_help_en_US.jar doesn't exists
2018-04-05 09:29:05,094 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Trying with the follwoing jar /tmp/OraInstall2018-04-05_09-28-47AM/oui/em/online_help/em_install_help.jar
2018-04-05 09:29:05,094 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Archive /tmp/OraInstall2018-04-05_09-28-47AM/oui/em/online_help/em_install_help.jar
2018-04-05 09:29:05,094 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Book Nameem_install.hs
2018-04-05 09:29:05,183 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Helpset URL is jar:file:/tmp/OraInstall2018-04-05_09-28-47AM/oui/em/online_help/em_install_help.jar!/em_install.hs
2018-04-05 09:29:05,700 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2018-04-05 09:29:05,701 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - com.oracle.cie.common.dao.DataHandlerException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:<ORACLE_HOME>/inventory/registry.xml; lineNumber: 694; columnNumber: 160; cvc-complex-type.3.2.2: Attribute 'patch-level' is not allowed to appear in element 'component'.]
at com.oracle.cie.common.dao.jaxb.JaxbDataHandlerSpiImpl.create(JaxbDataHandlerSpiImpl.java:127)
at com.oracle.cie.gdr.helpers.DaoHelper.parse(DaoHelper.java:157)
at com.oracle.cie.gdr.helpers.DaoHelper.getRootWrapper(DaoHelper.java:303) 

Error2:

2018-10-30 15:06:51,851 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Book Nameem_install.hs
2018-10-30 15:06:51,940 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Helpset URL is jar:file:/u01/app/oracle/tmp/OraInstall2018-10-30_03-06-37PM/oui/em/online_help/em_install_help.jar!/em_install.hs
2018-10-30 15:06:52,708 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2018-10-30 15:06:52,709 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - com.oracle.cie.common.dao.DataHandlerException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:<Inventory_Location>/registry.xml; lineNumber: 3465; columnNumber: 136; cvc-complex-type.3.2.2: Attribute 'patch-ids' is not allowed to appear in element 'session'.]
at com.oracle.cie.common.dao.jaxb.JaxbDataHandlerSpiImpl.create(JaxbDataHandlerSpiImpl.java:127)
at com.oracle.cie.gdr.helpers.DaoHelper.parse(DaoHelper.java:157)
at com.oracle.cie.gdr.helpers.DaoHelper.getRootWrapper(DaoHelper.java:303)
at com.oracle.cie.gdr.helpers.RegistryHelper.getRegistry(RegistryHelper.java:161) 

Error3:

2018-04-05 11:38:14,114 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Archive /tmp/OraInstall2018-04-05_11-37-58AM/oui/em/online_help/em_install_help.jar
2018-04-05 11:38:14,114 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Book Nameem_install.hs
2018-04-05 11:38:14,203 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Helpset URL is jar:file:/tmp/OraInstall2018-04-05_11-37-58AM/oui/em/online_help/em_install_help.jar
!/em_install.hs
2018-04-05 11:38:16,876 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2018-04-05 11:38:16,877 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - com.oracle.cie.common.dao.DataHandlerException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:<ORACLE_HOME>/inventory/featuresets/thirdParty_log4jLog4j_1.2.17.0.0.xml; lineNumber: 12; columnNumber: 284; cvc-complex-ty
pe.3.2.2: Attribute 'suppress-manifest-properties' is not allowed to appear in element 'library'.]
at com.oracle.cie.common.dao.jaxb.JaxbDataHandlerSpiImpl.create(JaxbDataHandlerSpiImpl.java:127)
at com.oracle.cie.gdr.helpers.DaoHelper.parse(DaoHelper.java:157)
at com.oracle.cie.gdr.helpers.DaoHelper.getRootWrapper(DaoHelper.java:303)
at com.oracle.cie.gdr.helpers.FeatureSetHelper.getFeatureSet(FeatureSetHelper.java:383)

Error4:

2018-04-05 11:49:38,329 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Book Nameem_install.hs
2018-04-05 11:49:38,421 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Helpset URL is jar:file:/tmp/OraInstall2018-04-05_11-49-26AM/oui/em/online_help/em_install_help.jar!/em_install.hs
2018-04-05 11:49:41,178 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2018-04-05 11:49:41,179 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - com.oracle.cie.common.dao.DataHandlerException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:<ORACLE_HOME>/inventory/featuresets/thirdPartyMain_log4jLog4j_1.2.17.0.0.xml; lineNumber: 12; columnNumber: 306; cvc-complex-type.3.2.2: Attribute 'overwrite-higher-version' is not allowed to appear in element 'library'.]
at com.oracle.cie.common.dao.jaxb.JaxbDataHandlerSpiImpl.create(JaxbDataHandlerSpiImpl.java:127)
at com.oracle.cie.gdr.helpers.DaoHelper.parse(DaoHelper.java:157)
at com.oracle.cie.gdr.helpers.DaoHelper.getRootWrapper(DaoHelper.java:303)

Error5:

2018-04-05 12:07:44,714 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - The inventory(oraInst.loc) file is<ORACLE_HOME>/oraInst.loc
2018-04-05 12:07:44,714 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - The inventory_location in oraInst.loc is/pkg/oraInventory
2018-04-05 12:07:44,948 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2018-04-05 12:07:44,948 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - com.oracle.cie.common.dao.DataHandlerException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:<ORACLE_HOME>/inventory/featuresets/thirdPartyMain_log4jLog4j_1.2.17.0.0.xml; lineNumber: 12; columnNumber: 273; cvc-complex-type.3.2.2: Attribute 'suppress-manifest-properties' is not allowed to appear in element 'library'.]
at com.oracle.cie.common.dao.jaxb.JaxbDataHandlerSpiImpl.create(JaxbDataHandlerSpiImpl.java:127)
at com.oracle.cie.gdr.helpers.DaoHelper.parse(DaoHelper.java:157)
at com.oracle.cie.gdr.helpers.DaoHelper.getRootWrapper(DaoHelper.java:303)

Error6:

2018-04-05 12:13:23,949 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Archive /tmp/OraInstall2018-04-05_12-13-12PM/oui/em/online_help/em_install_help.jar
2018-04-05 12:13:23,949 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Book Nameem_install.hs
2018-04-05 12:13:24,041 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Helpset URL is jar:file:/tmp/OraInstall2018-04-05_12-13-12PM/oui/em/online_help/em_install_help.jar!/em_install.hs
2018-04-05 12:13:26,714 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2018-04-05 12:13:26,715 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - com.oracle.cie.common.dao.DataHandlerException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:<ORACLE_HOME>/inventory/featuresets/thirdParty_comJcraftJsch_0.1.53.0.0.xml; lineNumber: 12; columnNumber: 283; cvc-complex-type.3.2.2: Attribute 'suppress-manifest-properties' is not allowed to appear in element 'library'.]
at com.oracle.cie.common.dao.jaxb.JaxbDataHandlerSpiImpl.create(JaxbDataHandlerSpiImpl.java:127)
at com.oracle.cie.gdr.helpers.DaoHelper.parse(DaoHelper.java:157)

Error7:

2018-04-05 12:21:29,959 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Archive /tmp/OraInstall2018-04-05_12-21-18PM/oui/em/online_help/em_install_help.jar
2018-04-05 12:21:29,959 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Book Nameem_install.hs
2018-04-05 12:21:30,048 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Helpset URL is jar:file:/tmp/OraInstall2018-04-05_12-21-18PM/oui/em/online_help/em_install_help.jar!/em_install.hs
2018-04-05 12:21:32,708 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2018-04-05 12:21:32,709 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - com.oracle.cie.common.dao.DataHandlerException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:<ORACLE_HOME>/inventory/featuresets/thirdPartyMain_comJcraftJsch_0.1.53.0.0.xml; lineNumber: 12; columnNumber: 305; cvc-complex-type.3.2.2: Attribute 'overwrite-higher-version' is not allowed to appear in element 'library'.]
at com.oracle.cie.common.dao.jaxb.JaxbDataHandlerSpiImpl.create(JaxbDataHandlerSpiImpl.java:127)
at com.oracle.cie.gdr.helpers.DaoHelper.parse(DaoHelper.java:157)

Error8:

2018-04-05 12:37:45,171 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Passing all Command line options to OUI
2018-04-05 12:37:50,191 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - /tmp/OraInstall2018-04-05_12-37-38PM/oui/em/online_help/em_install_help_en_US.jar doesn't exists
2018-04-05 12:37:50,191 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Trying with the follwoing jar /tmp/OraInstall2018-04-05_12-37-38PM/oui/em/online_help/em_install_he
lp.jar
2018-04-05 12:37:50,191 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Archive /tmp/OraInstall2018-04-05_12-37-38PM/oui/em/online_help/em_install_help.jar
2018-04-05 12:37:50,191 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Help Book Nameem_install.hs
2018-04-05 12:37:50,282 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Helpset URL is jar:file:/tmp/OraInstall2018-04-05_12-37-38PM/oui/em/online_help/em_install_help.jar
!/em_install.hs
2018-04-05 12:37:52,943 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2018-04-05 12:37:52,943 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - java.lang.IllegalArgumentException: Version component 999999999999999 exceeds maximum value 512
at com.oracle.cie.common.Version.<init>(Version.java:72)
at com.oracle.cie.common.Version.<init>(Version.java:90)
at com.oracle.cie.dependency.VersionHelper.isVersionWithinRanges(VersionHelper.java:35)

Error9: 

2019-07-03 17:30:52,688 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - The inventory(oraInst.loc) file is <ORACLE_HOME>/oraInst.loc
2019-07-03 17:30:52,688 INFO [1] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - The inventory_location in oraInst.loc is/home/oracle/oraInventory
2019-07-03 17:30:52,736 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2019-07-03 17:30:52,737 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - com.oracle.cie.common.dao.DataHandlerException: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:<ORACLE_HOME>/inventory/registry.xml; lineNumber: 311; columnNumber: 164; cvc-complex-type.3.2.2: Attribute 'patch-level' is not allowed to appear in element 'session'.]
at com.oracle.cie.common.dao.jaxb.JaxbDataHandlerSpiImpl.create(JaxbDataHandlerSpiImpl.java:127)
at com.oracle.cie.gdr.helpers.DaoHelper.parse(DaoHelper.java:157)
. . . . . .
Caused by: javax.xml.bind.UnmarshalException
- with linked exception:
[org.xml.sax.SAXParseException; systemId: file:<ORACLE_HOME>/inventory/registry.xml; lineNumber: 311; columnNumber: 164; cvc-complex-type.3.2.2: Attribute 'patch-level' is not allowed to appear in element 'session'.]
at javax.xml.bind.helpers.AbstractUnmarshallerImpl.createUnmarshalException(AbstractUnmarshallerImpl.java:335)
. . . . . .
Caused by: org.xml.sax.SAXParseException; systemId: file:<ORACLE_HOME>/inventory/registry.xml; lineNumber: 311; columnNumber: 164; cvc-complex-type.3.2.2: Attribute 'patch-level' is not allowed to appear in element 'session'.
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:198)
. . . . . .

 

Error10: 

2019-08-14 14:23:16,816 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2019-08-14 14:23:16,816 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - java.io.FileNotFoundException: Unable to locate file featuresets/opatch_13.9.1.0.0.xml under lookup locations [<ORACLE_HOME>/inventory]
at com.oracle.cie.gdr.services.FileLocatorService.getFile(FileLocatorService.java:170)
at com.oracle.cie.gdr.helpers.FeatureSetHelper.getFeatureSet(FeatureSetHelper.java:380)
at com.oracle.cie.gdr.helpers.FeatureSetHelper.getFeatureSet(FeatureSetHelper.java:271)
at com.oracle.cie.gdr.FeatureLoader.loadFeatureSet(FeatureLoader.java:329)
at com.oracle.cie.gdr.FeatureLoader.getFeatureDependency(FeatureLoader.java:478)
at com.oracle.cie.gdr.FeatureLoader.addFeatureDependencies(FeatureLoader.java:428)
. . . . . . .
2019-08-14 14:23:16,936 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2019-08-14 14:23:16,937 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - java.io.FileNotFoundException: Unable to locate file featuresets/opatch_13.9.1.0.0.xml under lookup locations [<ORACLE_HOME>/inventory]
at com.oracle.cie.gdr.services.FileLocatorService.getFile(FileLocatorService.java:170)
at com.oracle.cie.gdr.helpers.FeatureSetHelper.getFeatureSet(FeatureSetHelper.java:380)
at com.oracle.cie.gdr.helpers.FeatureSetHelper.getFeatureSet(FeatureSetHelper.java:271)
. . . . . . .

 

 Error11:

2019-08-14 16:11:29,203 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2019-08-14 16:11:29,204 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - java.io.FileNotFoundException: Unable to locate file featuresets/nginst_core_13.9.1.0.0.xml under lookup locations [<ORACLE_HOME>/inventory]
at com.oracle.cie.gdr.services.FileLocatorService.getFile(FileLocatorService.java:170)
at com.oracle.cie.gdr.helpers.FeatureSetHelper.getFeatureSet(FeatureSetHelper.java:380)
. . . . .

2019-08-14 16:11:29,435 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - HomeInventoryChecker not initialized....
2019-08-14 16:11:29,435 INFO [1] oracle.sysman.nextgen.utils.HomeInventoryChecker - java.io.FileNotFoundException: Unable to locate file featuresets/nginst_core_13.9.1.0.0.xml under lookup locations [<ORACLE_HOME>/inventory]
at com.oracle.cie.gdr.services.FileLocatorService.getFile(FileLocatorService.java:170)
at com.oracle.cie.gdr.helpers.FeatureSetHelper.getFeatureSet(FeatureSetHelper.java:380)
at com.oracle.cie.gdr.helpers.FeatureSetHelper.getFeatureSet(FeatureSetHelper.java:271)
. . . . .

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.