My Oracle Support Banner

[EM 12c,13c]: Scan Listener Target Shows Down Status In Enterprise Manager Cloud Control (Doc ID 2395228.1)

Last updated on DECEMBER 11, 2023

Applies to:

Enterprise Manager for Oracle Database - Version and later
Oracle Net Services - Version to [Release 11.2]
Information in this document applies to any platform.


Scan listener target is shown down in Cloud Control. Scan listener is running on the server but scan listener target is shown down in OEM console.

Running the listener response metric shows error as below:
<AGENT_INST_HOME>/bin>./emctl getmetric agent LISTENER_SCAN3_<name>,oracle_listener,Response
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
,0,LSNRCTL for IBM/AIX RISC System/6000: Version - Production on 05-MAY-2018 17:37:47 Copyright (c) 1991\, 2017\, Oracle. All rights reserved. Welcome to LSNRCTL\, type "help" for information. LSNRCTL> TNS-01101: Could not find listener name or service name LSNRCTL>




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.