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EM 12c, 13c: Console login with External AD User Hangs After Entering the Credentials (Doc ID 2420290.1)

Last updated on JULY 13, 2018

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

EM Console login with external users hangs forever after changing the password of AD account which is used for LDAP configuration in weblogic.

From the EMGC_OMS1.out file we can see the following stuck threads:

Cause

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