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EM13c : Cluster database test connection failing, Internal Error Please check log (Doc ID 2431984.1)

Last updated on AUGUST 06, 2018

Applies to:

Enterprise Manager for Oracle Database - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, trying to discover the Cluster Database. In the Configure Cluster Database page, providing the details and clicking on
'Test Connection', gives the following error:
Internal Error. Please check log for details.

Following Error Stack in observed in emoms.trc file:

2018-08-01 12:46:26,569 [[ACTIVE] ExecuteThread: '22' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR mntrconfig.RacDbMntrConfigBean logp.251 - RacDbMntrConfigBean-getRacDbConnectString-error
oracle.sysman.emInternalSDK.db.conn.InvalidArgumentException: Listener information didn't set.
at oracle.sysman.emInternalSDK.db.conn.DBConnectionStringBuilder.getAddressListString(DBConnectionStringBuilder.java:291)
at oracle.sysman.emInternalSDK.db.conn.DBConnectionStringBuilder.getConnectDescriptor(DBConnectionStringBuilder.java:229)
at oracle.sysman.db.discovery.beans.mntrconfig.RacDbMntrConfigBean.getRacDbConnectString(RacDbMntrConfigBean.java:739)
.
2018-08-01 12:46:26,587 [Thread-74049] ERROR testconn.TestConnectionHandler logp.251 - Test connection failure due to Listener information didn't set. in threadedGetConnection.
oracle.sysman.emInternalSDK.db.conn.InvalidArgumentException: Listener information didn't set.
at oracle.sysman.emInternalSDK.db.conn.DBConnectionStringBuilder.getAddressListString(DBConnectionStringBuilder.java:291)
at oracle.sysman.emInternalSDK.db.conn.DBConnectionStringBuilder.getConnectDescriptor(DBConnectionStringBuilder.java:229)
.
2018-08-01 12:46:26,675 [pool-776-thread-1] ERROR conf.Task logp.251 - Caught Exception in thread pool-776-thread-1
java.sql.SQLException: Internal Error. Please check log for the details.
at oracle.sysman.db.discovery.testconn.TestConnectionHandler.getSQLException(TestConnectionHandler.java:213)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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