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EM 13c: Additional OMS Job Fails With MYORACLESUPPORT_USERNAME Silent install cannot continue (Doc ID 2432095.1)

Last updated on AUGUST 09, 2018

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 to 13.2.2.0.0 [Release 13c]
Information in this document applies to any platform.

Symptoms

Additional OMS job fails during the step "Install Homes on Destination" with the following errors in the logs :

FROM CLONE2018-04-30_11-52-39_499995289.log
===========================================


Session log file is /u01/stage/tmp/ADD_MANAGEMENT_SERVICE_20180430111713472/OraInstall2018-04-30_11-52-41AM/nextgen2018-04-30_11-52-41AM.log
SEVERE:Values for the following variables could not be obtained from the command line or response file(s):
MYORACLESUPPORT_USERNAME(MyOracleSupportUsername)
Silent install cannot continue.
oracle.sysman.oii.oiic.OiicInstallAPIException: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: SEVERE:Values for the following variables could not be obtained from the command line or response file(s):
MYORACLESUPPORT_USERNAME(MyOracleSupportUsername)
Silent install cannot continue.
at oracle.sysman.oii.oiic.OiicAPIInstaller.doOperation(OiicAPIInstaller.java:1053)
at oracle.sysman.oii.oiic.OiicAPIInstaller.doOperation(OiicAPIInstaller.java:982)
..
at oracle.as.t2p.framework.client.CloningClient.main(CloningClient.java:106)
Caused by: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: SEVERE:Values for the following variables could not be obtained from the command line or response file(s):
MYORACLESUPPORT_USERNAME(MyOracleSupportUsername)
Silent install cannot continue.
at oracle.sysman.oii.oiic.OiicCloneAPISession.doOperation(OiicCloneAPISession.java:311)
at oracle.sysman.oii.oiic.OiicAPIInstaller.doOperation(OiicAPIInstaller.java:1024)
... 14 more
Caused by: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: SEVERE:Values for the following variables could not be obtained from the command line or response file(s):
MYORACLESUPPORT_USERNAME(MyOracleSupportUsername)
Silent install cannot continue.
INFO : Apr 30, 2018 11:59:51 AM - CLONE-21006 Total time taken by T2P process was 431 seconds.

 

 

Opatch Version          :13.9.3.2.0

OMSPatcher version  :13.8.0.0.2

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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