My Oracle Support Banner

EM 13c, 12c: Troubleshooting Enterprise Manager Fleet Maintenance Failures At Creating Gold Image Step. (Doc ID 2434715.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.8.0 to 13.5.1.1.0 [Release 12.1 to 13c]
Information in this document applies to any platform.

Purpose

Steps for patching or upgrading a standalone database using Fleet Maintenance includes the following steps:

  1. Creating a Gold Image from the reference environment
  2. Subscribing Targets to the Selected Image
  3. Staging and Deploying the Software
  4. Migrating listener from old home to new home
  5. Updating the Database

This document covers only the failures in Step 1 - Creating Gold Image (For any Target Type Patching or Upgrade) - When the command: emcli createSoftwareImage fails to properly execute, the error is logged in <EM_INSTANCE_BASE>/em/EMGC_OMS*/sysman/emoms.log or emoms.trc files. This document lists known error messages that are logged to that file and provides a solution.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Purpose
Troubleshooting Steps
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.