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EM13c : OMS getting restarted very frequently do to Listener issues (Doc ID 2438102.1)

Last updated on OCTOBER 27, 2019

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) Cloud Control, OMS is getting restarted leaving the targets unreachable.

Error stack observed from emoms.trc file:

2018-08-02 07:19:31,421 [AdminMsgListener] WARN jdbc.ConnectionCache _getConnection.425 - Got a fatal exeption when getting a connection; Error code = 17143; Cleaning up cache and retrying
2018-08-02 07:19:31,421 [AdminMsgListener] ERROR adminmsg.AdminMsgListener run.313 - Error dequeuing admininstrative message Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

java.sql.SQLRecoverableException: Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

Error stack observed from alert.log file:

Fatal NI connect error 12638, connecting to:
(DESCRIPTION=(LOCAL=YES)(ADDRESS=(PROTOCOL=beq)))

VERSION INFORMATION:
TNS for 64-bit Windows: Version 12.1.0.2.0 - Production
Oracle Bequeath NT Protocol Adapter for 64-bit Windows: Version 12.1.0.2.0 - Production
Time: 02-AUG-2018 07:19:30
Tracing not turned on.
Tns error struct:
ns main err code: 12638

TNS-12638: Credential retrieval failed
ns secondary err code: 0
nt main err code: 0
nt secondary err code: 0
nt OS err code: 0
Starting ORACLE instance (normal) (OS id: 2864)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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