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EM 12c:Job System Failed To Connect To ConsoleJobStepExecutorService with WSM-02557 Error (Doc ID 2439576.1)

Last updated on SEPTEMBER 06, 2018

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

EM 12c(12.1.0.5)

None of the OEM jobs are running successfully and all the scheduled jobs are failing with below error:

"Job system failed to connect to the ConsoleJobStepExecutorService Web service. Check the OMS's WebLogic Admin Server for any issues related to Web services configuration that could cause a connection failure"

<EM_INSTANCE_BASE>/em/EMGC_OMSn/sysman/log/emoms_pbs.trc file reports below error:-

2018-08-14 09:52:47,750 [Job Step 12828669 Job Long-System Pool:JobWorker] WARN emdrep.jobs logp.251 - [EM-03702] Error invoking console web service to run job commands. Seen 9 errors in the last 6 mins. Latest cause: caught WebServiceException : oracle.fabric.common.PolicyEnforcementException: PolicySet Invalid: WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor The documents required to configure the Oracle Web Services Manager runtime have not been retrieved from the Policy Manager application (wsm-pm), possibly because the application is not running or has not been deployed in the environment. The query "&(policysets:global/%)(@appliesTo~="WS-Client()")" is queued for later retrieval. WSM-02557 oracle.wsm.policymanager.accessor.BeanAccessor The documents required to configure the Oracle Web Services Manager runtime have not been retrieved from the Policy Manager application (wsm-pm), possibly because the application is not running or has not been deployed in the environment. The query "/policies/oracle/wss_username_token_client_policy" is queued for later retrieval. [ Incident already created with key EM-03702 ]

Cause

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In this Document
Symptoms
Cause
Solution
References


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