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EM 13c: Enterprise Manager 13c Cloud Control にてコンソールからログオフしている状態でもデータベースターゲットで Failed to connect to database instance: ORA-02399: exceeded maximum connect time アラートが頻繁に発生する (Doc ID 2448725.1)

Last updated on SEPTEMBER 19, 2018

適用範囲:

Enterprise Manager for Oracle Database - バージョン 13.2.2.0.0 以降
この文書の内容はすべてのプラットフォームに適用されます。
本文書利用上のご注意
  本文書は英語の文書 <Document 2420868.1> (最終メジャー更新日: 2018年07月26日) の日本語翻訳版です。
  英語の文書のメジャー更新に応じて本文書を随時更新いたします。

*本文書で記載されている BUG 情報は My Oracle Support では公開されていない場合があります。

現象

Enterprise Manager (EM) 13.2 Cloud Control にて以下の様なアラートが頻繁に発生します。(典型的な出力例):

Filename =
Host=<Agent_Host_Name>
Target type=Database Instance
Target name=<DB_Instance_Name>
Categories=Availability
Message=Failed to connect to database instance: ORA-02399: exceeded maximum connect time, you are being logged off.
Severity=Fatal
Event reported time=Jul 5, 2018 7:46:22 PM GMT
Target Lifecycle Status=Production
Contact=DBA
Customer Support Identifier=<111111000000>
Department=OEM
Line of Business=<LOB>
Operating System=Linux
Platform=x86_64
EAI=6074
Associated Incident Id=112520
Associated Incident Status=New
Associated Incident Owner=
Associated Incident Acknowledged By Owner=No
Associated Incident Priority=Very High
Associated Incident Escalation Level=2
Event Type=Target Availability
Event name=Status
Availability status=Down
Root Cause Analysis Status=Neither Cause Nor Symptom
Causal analysis result=Neither a cause nor a symptom
Rule Name=<Rule Name> - Incident Rules events for all targets down
Rule Owner=SYSMAN
Update Details:
Failed to connect to database instance: ORA-02399: exceeded maximum connect time, you are being logged off.
Incident created by rule (Name = <Rule Name>- Incident Rules, Compress events for all targets down; Owner = SYSMAN).

 

 

原因

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