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Fleet Maintenance Issue: Error When Trying To Create Gold Image (Doc ID 2450795.1)

Last updated on JULY 02, 2021

Applies to:

Enterprise Manager for Oracle Database - Version 13.2.2.0.0 to 13.2.2.0.0 [Release 13.2]
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, Fleet Maintenance create gold image fails in the Create Database Gold Image Step

$ emcli db_software_maintenance -createSoftwareImage -input_file="data:<path/response.file>"

Create Gold Image operation has been submitted successfully with the instance name : 'CreateGoldImageProfile_<username>_<date time stamp>' and execution_guid='<GUID>'
You can track the status of operation using the following:
EMCLI:
emcli get_instance_status -exec=<GUID>
Browser:
  https://<browser URL>executionGUID=<GUID>
Verb createSoftwareImage completed successfully

In the procedure activity Create Database Gold Image Step log the following error is shown

1:sourcePrerequisites
1, true, true, 42455144, 0, trueError: Could not find or load main class oracle.sysman.clone.SourceEnvironment

Cause

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In this Document
Symptoms
Cause
Solution
References


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