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EM 12c, 13c: Agent Unreachable (REASON = The agent is running but is currently not ready to accept client requests). Host is reachable. (Doc ID 2454491.1)

Last updated on AUGUST 14, 2019

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

EM 12c or 13c, Intermittent Agent unreachable alerts are generated as follows:

Example:

Target type=<Target Type>
Categories=Availability
Message=Agent Unreachable (REASON = The agent is running but is currently not ready to accept client requests). Host is reachable.
Severity=Warning
Event reported time=May 9, 2018 7:31:05 AM GMT
Operating System=Linux
Platform=x86_64
Event Type=Target Availability
Event name=Status
Availability status=Agent Unreachable
Update Details: Agent Unreachable (REASON = The agent is running but is currently not ready to accept client requests). Host is reachable.

<OMS instance base>/gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc file reports following errors:

ERROR SyncSlaveTargetJobCommand executeCommandStep.455 - Command failed with Exception The agent is running but is currently not ready to accept client requests
oracle.sysman.emSDK.agent.comm.exception.AgentNotReadyException: The agent is running but is currently not ready to accept client requests
at oracle.sysman.gcagent.comm.oms.http.HTTPClientTerminus.receiveReply(HTTPClientTerminus.java:1008)

Cause

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In this Document
Symptoms
Cause
Solution
References


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