EM 13c Agent Unreachable - Halted - UPLOAD SYSTEM Threshold - Unable To Purge Files In Upload System
(Doc ID 2462039.1)
Last updated on MARCH 09, 2023
Applies to:
Enterprise Manager Base Platform - Version 13.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 13.2.1.0.0 version, Agent
Agent Status shows running and ready. However the Section under Collection Status : [COLLECTIONS_HALTED(
UPLOAD SYSTEM Threshold - unable to purge files in upload system)]
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 13.2.0.0.0
OMS Version : 13.2.0.0.0
Protocol Version : 12.1.0.1.0
Agent Home : <AGENT BASE DIRECTORY>/agent_inst
Agent Log Directory : <AGENT BASE DIRECTORY>/agent_inst/sysman/log
Agent Binaries : <AGENT BASE DIRECTORY>/agent_13.2.0.0.0
Core JAR Location :<AGENT BASE DIRECTORY>/agent_13.2.0.0.0/jlib
Agent Process ID : 383892
Parent Process ID : 383541
Agent URL : https://<AGENT HOSTNAME>.<DOMAINNAME>:3872/emd/main/
Local Agent URL in NAT : https:/<AGENT HOSTNAME>.<DOMAINNAME>:3872/emd/main/
Repository URL : https://<OMS HOSTNAME>.<DOMAINNAME>:4900/empbs/upload
Started at : 2018-10-04 09:25:05
Started by user : oracle
Operating System : Linux version 4.1.12-94.8.4.el6uek.x86_64 (amd64)
Number of Targets : 37
Last Reload : (none)
Last successful upload : 2018-10-08 08:00:13
Last attempted upload : 2018-10-09 08:25:54
Total Megabytes of XML files uploaded so far : 0.06
Number of XML files pending upload : 4,905
Size of XML files pending upload(MB) : 4.8
Available disk space on upload filesystem : 38.94%
Collection Status : [COLLECTIONS_HALTED(
UPLOAD SYSTEM Threshold - unable to purge files in upload system)]
Backoff Expiration : 2018-10-09 08:26:17
Heartbeat Status : Ok
Last attempted heartbeat to OMS : 2018-10-09 08:25:12
Last successful heartbeat to OMS : 2018-10-09 08:25:12
Next scheduled heartbeat to OMS : 2018-10-09 08:26:12
---------------------------------------------------------------
Agent is Running and Ready
The file .../gc_inst/em/EMGC_OMS1/sysman/log/emoms_pbs.trc shows the following error regarding the Loader System:
2018-10-09 12:52:40,621 [GCLoader[severity] - https://<HOSTNAME>.<DOMAINNAME>:3872/emd/main/] ERROR gcloader.Receiver logp.251 - Upload failed: emdURL=https://<HOSTNAME>.<DOMAINNAME>:3872/emd/main/ trackingKey=14693.1538138172000 type=severity e=ERROR-800|LOADER ERROR: Loader already processing this request: tracking_key=14693.1538138172000 emd_url=https://<HOSTNAME>.<DOMAINNAME>:3872/emd/main/ loadEntryGuid=6E19BEA94FCEC5091969986F77065F7F upload_type=severity stream_id=2
ERROR-800|LOADER ERROR: Loader already processing this request: tracking_key=14693.1538138172000 emd_url=https://<HOSTNAME>.<DOMAINNAME>:3872/emd/main/ loadEntryGuid=6E19BEA94FCEC5091969986F77065F7F upload_type=severity stream_id=2
at oracle.sysman.core.pbs.gcloader.DataLoader.startUpload(DataLoader.java:2257)
at oracle.sysman.core.pbs.gcloader.RequestMapper.processAll(RequestMapper.java:160)
at oracle.sysman.core.pbs.gcloader.Receiver.processFile(Receiver.java:2835)
at oracle.sysman.core.pbs.gcloader.Receiver.doPost(Receiver.java:2329)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |