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EM 13c, 12c: Database / RAC Database Targets are Stuck in "Availability Evaluation Error" in EM Console (Doc ID 2467557.1)

Last updated on OCTOBER 13, 2019

Applies to:

Enterprise Manager for Oracle Database - Version 13.2.2.0.0 and later
Information in this document applies to any platform.

Symptoms

In EM console, database target / RAC Database targets are stuck in "Availability Evaluation Error" though the targets and the agent monitoring these targets are UP.
Execution of getmetric as below gives an error stating the target does not exist.

$emctl getmetric agent <targetName>,oracle_database,Response

Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
EMD getmetric error: the oracle_database target "TargetName" does not exist

$AGENT_INST_HOME/sysman/log/gcagent.log file reports following errors around the time of the issue:

Cause

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In this Document
Symptoms
Cause
Solution
References


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