My Oracle Support Banner

EM13c: System Infrastructure Plugin Download is failing with Server returned invalid response. Status Code = 403 even with the correct MOS credentials (Doc ID 2469422.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Enterprise Manager for Exadata - Version 13.1.0.0.0 to 13.3.1.0.0 [Release 13c]
Information in this document applies to any platform.

Symptoms

System Infrastructure Plugin download was failing with the following errors.

Downloading file in staging directory /disk1/app/oracle/product/Middleware/gc_inst/em/EMGC_OMS1/sysman/stage/792033bb526b2a3be0531a80e60a3544 ...
Staging directory cleaned up.
Download failed: Exception: Error downloading file: Server returned invalid response. Status Code = 403, Response Text = [Forbidden | You do not have the required access privilege to download this patch.]

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.