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EM 13c: Unable to Login to EM Cloud Control Console After Fresh Install (Doc ID 2477981.1)

Last updated on NOVEMBER 16, 2022

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


After fresh installation of Enterprise manager Cloud Control 13c, SYSMAN login is failing with: The User Name or Password is invalid.

Using the same password, one can log in to the repository database successfully and also "emctl status oms -details" is working fine. Trying an EMCLI connection will fail with:

[oracle@myhost]$ emcli login -username=sysman
Enter password
Error: Login failed. Retry with correct hostname, port or username / password else check the log files for further details.
Log file location is : /oracle/product/13.3.0/gc_inst/em/EMGC_OMS1/sysman/emcli/setup/.emcli/.emcli.log

The emoms.trc log file is showing:

2018-11-27 13:52:57,623 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] WARN  auth.EMRepLoginFilter doFilter.470 - InvalidEMUserException caught in EMRepLoginFilter: Failed to login using external authentication for user: sysman
oracle.sysman.emSDK.sec.auth.InvalidEMUserException: Failed to login using external authentication for user: sysman
       at oracle.sysman.emSDK.sec.auth.EMLoginService._performLogin(
       at oracle.sysman.emSDK.sec.auth.EMLoginService._doSSOLogin(
       at oracle.sysman.emSDK.sec.auth.EMLoginService.doSSOLogin(
       at oracle.sysman.emSDK.sec.auth.EMLoginService.doLogin(


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