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EM12c, 13c : Agent Collection Status "COLLECTIONS_HALTED( UPLOAD_SYSTEM Threshold Exceeded)" (Doc ID 2495754.1)

Last updated on MARCH 10, 2021

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


In Enterprise Manager (EM) Agent, Upload xml files to Oracle Management Server (OMS)  collection xml files with COLLECTIONS_HALTED error.

Following agent status output confirms the same:

$ emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
Agent Version :
OMS Version : (unknown)
Protocol Version :
Agent Home : <AGENT_BASE_DIR>/agent_inst
Agent URL : https://<AGENT_HOSTNAME>:3872/emd/main/
Local Agent URL in NAT : https://<AGENT_HOSTNAME>:3872/emd/main/
Repository URL : https://<OMS_HOSTNAME>:<OLD_UPLOAD_PORT>/empbs/upload
Number of Targets : 9
Last Reload : (none)
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0
Number of XML files pending upload : 5,094
Size of XML files pending upload(MB) : 3.33
Available disk space on upload filesystem : 22.52%
Collection Status : [COLLECTIONS_HALTED(UPLOAD_SYSTEM Threshold (UploadMaxNumberXML: 5000) exceeded with 5081 files)]
Heartbeat Status : OMS is unreachable

Error stack from <AGENT_BASE_DIR>/agent_inst/sysman/log/gcagent.log file

WARN - Ping communication error o.s.emSDK.agent.comm.exception.ConnectException [Failure connecting to https://<OMS_HOSTNAME>:<OLD_UPLOAD_PORT>/empbs/upload , err Connection refused] [Connection refused]

INFO - >>> Reporting response: DoneResponse (request id 1) <<<

[917:207392B7:GC.OnDemand.0 (oracle_pdb:<PDB_TAGET_NAME>:Real-time collection problemTbsp_10i_Loc)] INFO - Receivelet AQMetricsDB on demand execution of collection oracle_pdb:<PDB_TARGET_NAME>:Real-time collection problemTbsp_10i_Loc failed due to: oracle.sysman.emSDK.agent.fetchlet.exception.FetchletException: RunCollection: exception occurred: oracle.sysman.gcagent.task.TaskPreExecuteCheckException: COLLECTIONS_HALTED(UPLOAD_SYSTEM Threshold (UploadMaxNumberXML: 5000) exceeded with 5081 files);


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