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EM12c, 13c : Agent Collection Status "COLLECTIONS_HALTED( UPLOAD_SYSTEM Threshold Exceeded)" (Doc ID 2495754.1)

Last updated on MARCH 10, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Agent, Upload xml files to Oracle Management Server (OMS)  collection xml files with COLLECTIONS_HALTED error.

Following agent status output confirms the same:

$ emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 13.2.0.0.0
OMS Version : (unknown)
Protocol Version : 12.1.0.1.0
Agent Home : <AGENT_BASE_DIR>/agent_inst
.
.
Agent URL : https://<AGENT_HOSTNAME>:3872/emd/main/
Local Agent URL in NAT : https://<AGENT_HOSTNAME>:3872/emd/main/
Repository URL : https://<OMS_HOSTNAME>:<OLD_UPLOAD_PORT>/empbs/upload
.
.
Number of Targets : 9
Last Reload : (none)
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0
Number of XML files pending upload : 5,094
Size of XML files pending upload(MB) : 3.33
Available disk space on upload filesystem : 22.52%
Collection Status : [COLLECTIONS_HALTED(UPLOAD_SYSTEM Threshold (UploadMaxNumberXML: 5000) exceeded with 5081 files)]
Heartbeat Status : OMS is unreachable

Error stack from <AGENT_BASE_DIR>/agent_inst/sysman/log/gcagent.log file

WARN - Ping communication error o.s.emSDK.agent.comm.exception.ConnectException [Failure connecting to https://<OMS_HOSTNAME>:<OLD_UPLOAD_PORT>/empbs/upload , err Connection refused]
java.net.ConnectException [Connection refused]

INFO - >>> Reporting response: DoneResponse (request id 1) <<<

[917:207392B7:GC.OnDemand.0 (oracle_pdb:<PDB_TAGET_NAME>:Real-time collection problemTbsp_10i_Loc)] INFO - Receivelet AQMetricsDB on demand execution of collection oracle_pdb:<PDB_TARGET_NAME>:Real-time collection problemTbsp_10i_Loc failed due to: oracle.sysman.emSDK.agent.fetchlet.exception.FetchletException: RunCollection: exception occurred: oracle.sysman.gcagent.task.TaskPreExecuteCheckException: COLLECTIONS_HALTED(UPLOAD_SYSTEM Threshold (UploadMaxNumberXML: 5000) exceeded with 5081 files);

Cause

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In this Document
Symptoms
Cause
Solution
References


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