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OK notifications are not triggered to "Escalation Profile" users (Doc ID 2516440.1)

Last updated on OCTOBER 15, 2020

Applies to:

APM - Application Performance Management - Version 13.2.3.0.0 and later
Information in this document applies to any platform.

Symptoms

In RUEI, KO alerts are triggered to the mail recipients added as part of "Escalation Profile" when KPI has reached its threshold.

But, OK notifications are not triggered to these "Escalation Profile" users once the issue is resolved.

Cause

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In this Document
Symptoms
Cause
Solution
References


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