My Oracle Support Banner

OATS Openscript: Record and Playback of Scripts is not Working for New User (Doc ID 2516988.1)

Last updated on MAY 30, 2019

Applies to:

Oracle Application Testing Suite - Version 13.2.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Application Testing Suite (OATS) 13.2.0.1.0

Record and playback of scripts for a new user added as an administrator to the virtual machines is not working.
Existing users are still able to record and playback.

All the User ID's have the same access and the plug-ins are enabled on the browser.
Browser Helper reinstall also doe not help.

The error appears as shown during record or playback of scripts:

" Cannot get a connection from browser helper after 15 seconds"

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.