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EM 12c: Enterprise Manager 12c Cloud Control Integration with Third Party Java Application for Alert Processing (Doc ID 2521727.1)

Last updated on JUNE 01, 2019

Applies to:

Enterprise Manager for Miscellaneous Plug-ins - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

There is a requirement to forward alerts generated by Enterprise Manager (EM) 12c Cloud Control to a third party tool which is a Java-based application.
The tool can process the alerts and create tickets in Service Now or other monitoring tools.

The third Party tool has been integrated at the enterprise level with all other monitoring tools, so how can EM 12c alerts be processed in this environment?

Cause

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In this Document
Symptoms
Cause
Solution
References


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