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EM 13c: SSH Key Named Credentials Test in Enterprise Manager 13c Cloud Control Fails with Error: java.lang.NoClassDefFoundError: com/jcraft/jsch/UserInfo (Doc ID 2527204.1)

Last updated on NOVEMBER 16, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Entwrprise Manager 13.3 Cloud Control

SSH Key named credentials test failing with the following error:

ERROR - Critical error:
java.lang.NoClassDefFoundError: com/jcraft/jsch/UserInfo

From <Agent_Inst_Home>/sysman/log/gcagent.log:

2019-03-26 09:01:48,915 [119151:31D692F7:HTTP Listener-119151 - /emd/main/ (DispatchRequests OMS.console@25970@<OMS_HOSTNAME>=>[155358730850001])] INFO - >>> Dispatching request: PerformOperationRequest (perl (targetId=<AGENT_HOSTNAME>) -e exit 0 authscheme=SSH_KEYS username:<OS_USER> jobId=OMS.console@25970@<OMS_HOSTNAME>=>[155358730850001]) <<<
2019-03-26 09:01:48,915 [119151:31D692F7] INFO - Job Attributes: {JobID=OMS.console@25970@<OMS_HOSTNAME>=>[155358730850001], KeepAliveRequest=false} Job Command: {perl}
2019-03-26 09:01:48,917 [119151:HTTP Listener-119151 - /emd/main/ (DispatchRequests OMS.console@25970@<OMS_HOSTNAME>=>[155358730850001])] ERROR - Critical error:
java.lang.NoClassDefFoundError: com/jcraft/jsch/UserInfo
at oracle.sysman.gcagent.util.auth.os.ssh.SSHAuthProcess.setup(SSHAuthProcess.java:192)
at oracle.sysman.gcagent.util.auth.os.ssh.SSHAuthenticator.setup(SSHAuthenticator.java:178)
at oracle.sysman.gcagent.util.channel.OSSecureChannel.runStreamingCommand(OSSecureChannel.java:217)
at oracle.sysman.gcagent.target.interaction.execution.JobExecutionMgr.call(JobExecutionMgr.java:1213)
at oracle.sysman.gcagent.jobs.JobRequestDriver.executeJobStep(JobRequestDriver.java:1731)
at oracle.sysman.gcagent.dispatch.cxl.PerformOperationAction.executeJobTask(PerformOperationAction.java:253)
at oracle.sysman.gcagent.dispatch.cxl.PerformOperationAction.satisfyRequest(PerformOperationAction.java:146)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction._call(ProcessRequestAction.java:145)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction.call(ProcessRequestAction.java:106)
at oracle.sysman.gcagent.dispatch.InlineDispatchCoordinator.dispatchRequest(InlineDispatchCoordinator.java:237)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:119)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:58)
at oracle.sysman.gcagent.task.DiagWrappedAction.call(DiagWrappedAction.java:52

 

The following is the view in EM 13.3

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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