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EM 13c: Enterprise Manager 13c Cloud Control OMS to Agent Communication Fails with Error: User requested cipher suite RSA_WITH_AES_256_CBC_SHA256, which is not supported for SSLContext TLSv1.2 (Doc ID 2530005.1)

Last updated on JUNE 23, 2019

Applies to:

Enterprise Manager Base Platform - Version 13.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager 13.2.1.0.0 Cloud Control

The EM 13.2.1 host fails to communicate with a target Agent host, logging this error in <agent instance base>/agent_inst/sysman/log/gcagent.log:

2019-04-11 07:01:05,051 [1:C05C28B0] INFO - Invoking STARTUP_P1 on SSL Configuration
2019-04-11 07:01:05,256 [1:C05C28B0] WARN - User requested cipher suite RSA_WITH_AES_256_CBC_SHA256, which is not supported for SSLContext TLSv1.2
2019-04-11 07:01:05,256 [1:C05C28B0] WARN - User requested cipher suite ECDHE_RSA_WITH_AES_256_CBC_SHA384, which is not supported for SSLContext TLSv1.2
2019-04-11 07:01:05,256 [1:C05C28B0] WARN - User requested cipher suite DHE_RSA_WITH_AES_256_CBC_SHA256, which is not supported for SSLContext TLSv1.2
2019-04-11 07:01:05,256 [1:C05C28B0] INFO - Done: STARTUP_P1 on SSL Configuration
2019-04-11 07:01:05,256 [1:C05C28B0] INFO - Invoking STARTUP_P1 (0) on HTTP Listener
2019-04-11 07:01:05,272 [1:C05C28B0] INFO - *jetty*: Logging initialized @1612ms
2019-04-11 07:01:05,425 [1:C05C28B0] INFO - agent status is being changed to INITIALIZING
2019-04-11 07:01:05,428 [1:C05C28B0] INFO - *jetty*: jetty-9.2.1.v20140609
2019-04-11 07:01:05,445 [1:C05C28B0] INFO - *jetty*: Started o.e.j.s.h.ContextHandler@9b57243{/emd/lifecycle/main,null,AVAILABLE}
2019-04-11 07:01:05,446 [1:C05C28B0] INFO - *jetty*: Started o.e.j.s.h.ContextHandler@6fc8fce8{/emd/main,null,AVAILABLE}
2019-04-11 07:01:05,459 [1:C05C28B0] INFO - *jetty*: Started o.e.j.s.ServletContextHandler@2662e5cf{/emd/browser,null,AVAILABLE}
2019-04-11 07:01:05,459 [1:C05C28B0] INFO - *jetty*: Started o.e.j.s.h.ContextHandler@6bc77f62{/emd/persistence/main,null,AVAILABLE}
2019-04-11 07:01:05,460 [1:C05C28B0] INFO - *jetty*: Started o.e.j.s.h.ContextHandler@4fd737ba{/,null,AVAILABLE}
2019-04-11 07:01:05,484 [1:C05C28B0] INFO - *jetty*: Started regularConnector@4014308{SSL-HTTP/1.1}{0.0.0.0:1831}
2019-04-11 07:01:05,484 [1:C05C28B0] INFO - *jetty*: Started @1835ms
2019-04-11 07:01:05,484 [1:C05C28B0:main (@ 2019-04-11 07:01:03 CDT)] INFO - HTTP listening on port 1831

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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