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EM 13c on OL7: Authentication Failure While Setting Up HOST Named Credentials (Doc ID 2538309.1)

Last updated on JULY 02, 2019

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Privileged credentials for an OL 7 Host target are entered in Enterprise Manager (EM) 13.2 Cloud Control before applying a patch on target hosts.

A test of the named credentials fails with an error:

"Authentication failure, check credential properties"


From the <Agent instance base>/agent_inst/sysman/log/gcagent.log file:

2019-04-22 14:24:43,683 [4472:B6CCBB51:HTTP Listener-4472 - /emd/main/ (DispatchRequests OMS.console@5911@<HOSTNAME=>[<JOBID>])] INFO - >>> Dispatching request: PerformOperationRequest (perl (targetId=<HOSTNAME.DOMAIN>) -e exit 0 authscheme=NATIVE_AGENT username:myLocalUserPDPOptions[SUDO:runas=oracle:trusted=true:plugin=DEFAULT_PLUGIN:functionality=DEFAULT_FUNCTIONALITY:jobType=DEFAULT_SUBACTION:jobName=DEFAULT_ACTION:{TRUSTED=TRUE, RUNAS=oracle, EMPDP=SUDO}] jobId=OMS.console@5911@<HOSTNAME>=>[<JOBID>]) <<<
2019-04-22 14:24:43,683 [4472:B6CCBB51] INFO - Job Attributes: {JobID=OMS.console@5911@<HOSTNAME>=>[<JOBID>], KeepAliveRequest=false} Job Command: {perl}
2019-04-22 14:24:48,695 [4488:FD78F13E:GCThread-3060] INFO - PatternDetector filter scan disabled: reason=PATTERN_FOUND
2019-04-22 14:24:48,695 [4472:B6CCBB51] WARN - Could not extract PID from NMO
2019-04-22 14:24:48,696 [4472:B6CCBB51] INFO - PatternDetector filter scan disabled: reason=REQUEST
2019-04-22 14:24:48,696 [4472:B6CCBB51] INFO - PatternDetector filter scan disabled: reason=REQUEST
2019-04-22 14:24:48,700 [4472:B6CCBB51] INFO - JobTaskExitPacket {JobTaskExitPacket[exitCode=7,msg=,nlsid=62]}
2019-04-22 14:24:48,701 [4472:B6CCBB51] INFO - >>> Reporting exception: oracle.sysman.emSDK.agent.client.exception.PerformOperationException: ERROR: Invalid username and/or password LOG: Local Authentication Failed...Attempt PAM authentication...PAM failed with error: Authentication failure (request id 1) <<<
oracle.sysman.emSDK.agent.client.exception.PerformOperationException: ERROR: Invalid username and/or password LOG: Local Authentication Failed...Attempt PAM authentication...PAM failed with error: Authentication failure
at oracle.sysman.gcagent.cxl.PerformOperationResponse.checkNonStreamedException(PerformOperationResponse.java:149)
at oracle.sysman.gcagent.cxl.PerformOperationResponse.exceptionCheck(PerformOperationResponse.java:105)
at oracle.sysman.gcagent.dispatch.cxl.PerformOperationAction.satisfyRequest(PerformOperationAction.java:213)

  

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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