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EM13C: Received Down Alert "The Oracle Database Service <target name> is down" (Doc ID 2542533.1)

Last updated on DECEMBER 26, 2019

Applies to:

Enterprise Manager for Oracle Database - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) Cloud Control, throwing the following DOWN alert for Oracle Database Service target:

Host=<Host Name>
Target type=Oracle Database Service
Target name=<Target Name>
Categories=Availability
Message=The Oracle Database Service <Target Name> is down.

.

Event Type=Target Availability
Event name=Status
Availability status=Down
Root Cause Analysis Status=Neither Cause Nor Symptom
Causal analysis result=Neither a cause nor a symptom
Rule Name=PagerDuty Notification Rule,Target Availability to Slack
Rule Owner=<Rule Owner Name>

Update Details:

The Oracle Database Service <Target Name> is down.

Cause

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In this Document
Symptoms
Cause
Solution


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