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EM 12c: Cluster ASM's Instance_Disk_Performance Metric in Enterprise Manager 12c Cloud Control shows: Command Exited Abnormally without any Output (Doc ID 2549857.1)

Last updated on JULY 17, 2019

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.5.0 to 12.1.0.5.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12.1.0.5 Cloud Control

 Cluster ASM's Instance_Disk_Performance Metric in EM 12.1.0.5 shows Command exited abnormally without any output

emctl getmetric agent <Target_NAME>,osm_cluster,Instance_Disk_Performance
Oracle Enterprise Manager Cloud Control 12c Release 5
Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved.
EMD getmetric error: Command exited abnormally without any output

<Agent instance base>/agent_inst/sysman/log/emagent_perl.trc shows

instanceDiskPerformanceMetric.pl: Thu May 30 19:12:24 2019: WARN: instanceDiskPerformanceMetric.pl: Could not connect to asmsnmp/(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=<HOSTNAME>)(Port=1521))(CONNECT_DATA=(SID=<TARGET_NAME>))): ORA-28040: No matching authentication protocol (DBD ERROR: OCISessionBegin)

Cause

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In this Document
Symptoms
Cause
Solution


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