13C AOM: emsctl status Command Always Show Total Downtime Contacts Configured as 1 (Doc ID 2552094.1)

Last updated on JULY 07, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

emsctl status command shows total downtime contacts configured as 1 although we have set this to multiple targets:

<AOM HOME>/bin>emsctl status
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 2015, 2017, Oracle Corporation. All rights reserved.
------------------------------------------------------------------
Always-On Monitoring Version : 13.2.0.0
Always-On Monitoring Home : <MIDDLEWARE HOME>/aom/ems
Started At : December 28, 2018 1:46:42 PM UTC
Last Repository Sync : January 24, 2019 7:37:48 AM UTC
Upload URL : https://<AOM HOSTNAME>:8081/upload
Always-On Monitoring Process ID : 17701
Always-On Monitoring Repository : (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=<AOM REPOSITORY HOST>)(PORT=1521)))(LOAD_BALANCE=ON)(CONNECT_DATA=(SERVICE_NAME=<DB SERVICE NAME>)))
Enterprise Manager Repository : (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=<AOM REPOSITORY HOST>)(PORT=1526)))(LOAD_BALANCE=ON)(CONNECT_DATA=(SERVICE_NAME=<DB SERVICE NAME>)))
Notifications Enabled : true
Total Downtime Contacts Configured : 1

Total downtime contacts defined at target level are taken from the below table:

Log on AOM repository DB as ems user. Then run below command.

SQL> select DOWNTIME_CONTACT from ems_downtime_contact;

abc@oracle.com
def@oracle.com
ghi@oracle.com

SQL>