My Oracle Support Banner

EM 13c : Running ROLLBACK Of GI Home In FLEET Errors : "PRCR-1013 : Failed to start resource" While Starting Databases (Doc ID 2574109.1)

Last updated on APRIL 28, 2020

Applies to:

Enterprise Manager for Oracle Database - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

  In Enterprise Manager (EM) Cloud Control, while running ROLLBACK_GI using Fleet Maintenance, databases are not started and fails with below error:

Procedure_Activity-> JobStepsLog_Switch_Clusterware_Instance

CRS-2674: Start of '<DB_NAME>' on '<Host_Name' failed
CRS-5017: The resource action "<resource_name> start" encountered the following error:
ORA-01078: failure in processing system parameters
ORA-01565: error in identifying file ''<SP file location in ASM Disk>/spfile<instance_name>.ora'
ORA-17503: ksfdopn:10 Failed to open file '<SP file location in ASM Disk>/spfile<instance_name>.ora'
ORA-01034: ORACLE not available
ORA-27121: unable to determine size of shared memory segment
Linux-x86_64 Error: 13: Permission denied
Additional information: 6659
Additional information: 9732103
For details refer to "(:CLSN00107:)" in "<GI_HOME>/diag/crs/<Host_Name>/crs/trace/crsd_oraagent_oracle.trc".

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.