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EM 12,13C: Create user with external user store is incorrectly pulled as user CN instead of user UID (Doc ID 2592127.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Creating a user in EM and selecting 'External User Identity Store'. When searching for the user, the search results returns user as CN format and not the UID.

Popup error on EM console UI is

Failed to find the value for the LDAP attribute specified for key USERNAME. Please fix the value of OMS property For help on the LDAP attribute to set, check the set of LDAP attributes fetched for any user by expanding the icon next to user.


The is correctly configured as


$ emctl get property -name ""{%uid%},EMAIL={%mail%},CONTACT={%telephone%},LOCATION={%country%},DEPARTMENT={%orgunit%},DESCRIPTION={%displayname%}


If you manually replace the user CN with the uid in the EM console UI, the user is created successfully and the user can login using UID in EM console with no error.


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