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[EM 13c ] Agent Upgrade From 13.2 To 13.3 Process Gets Timed Out Due to Core Files (Doc ID 2608876.1)

Last updated on NOVEMBER 25, 2019

Applies to:

Enterprise Manager Base Platform - Version 13.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

From EM 13.3 Console, Upgrading agent from 13.2 to 13.3 gets timedout.

Core files are getting generated during the upgrade process in the below folder & the upgrade process is getting failed,

<AGENT_BASE_DIR>/backup_agtup/backup_<timestamp>/agent_inst/sysman/emd

Upgrade process hangs or timesout with the following messages in the upgrade job step:

INFO: Just for debugging ...
INFO: Finished copying ...
INFO: Copying from: ..<AGENT_BASE_DIR>/agent_inst/sysman/config to ..<AGENT_BASE_DIR>/backup_agtup/backup_<Timestamp>/agent_inst/sysman/config
INFO: Just for debugging ...
INFO: Finished copying ...
INFO: Copying from: ..<AGENT_BASE_DIR>/agent_inst/sysman/emd to <AGENT_BASE_DIR>/backup_agtup/backup_<Timestamp>/agent_inst/sysman/emd
INFO: Just for debugging ...

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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