EM13c:Assets Shown 'ASR Qualified' In MOS But Not Yet Active In ASR Backend
(Doc ID 2616179.1)
Last updated on SEPTEMBER 03, 2021
Applies to:
Enterprise Manager Base Platform - Version 13.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
EM 13c(13.2)
SI plugin version 13.2.2
ASR activation is failing for few of the Exadata components.
Assets are eligible for activation however they are shown 'ASR Qualified' in MOS and not yet active in ASR Backend.
All the problematic asset parent serial numbers/system serial number are active in ASR already.
For example:
Serial Number System Serial Product Name HW Description
---------------- --------------- ---------------- -----------------
27*******94 AB******96 Exadata Database Machine X6-2 HC Eighth Rack X6-2,1U DATABASE SERVER,ED X6
The serial number "AB******96" is active but '27*******94' is not active.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |