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EM 13c Agent on IBM: Agent Crashes and Generates javacore.xxxxxxxxxx.txt Files Frequently (Doc ID 2623195.1)

Last updated on FEBRUARY 20, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
IBM AIX on POWER Systems (64-bit)

Symptoms

EM 13.2 agent on IBM Operating System crashes regularly and generates javacore files.

$AGENT_INST_HOME/sysman/log/emagent.nohup file reports the following errors during that time:


----- 2019-10-04 07:19:45,818::34539310::Hang detected for EMAgent : 64160898 -----
----- 2019-10-04 07:19:45,819::34539310::Debugging component EMAgent -----
----- 2019-10-04 07:19:45,819::generate first thread dump file for diagnosis -----
JVMDUMP039I Processing dump event "user", detail "" at 2019/10/04 07:19:45 - please wait.
JVMDUMP032I JVM requested Java dump using 'AGENT_INST_HOME/sysman/emd/javacore.20191004.071945.64160898.0001.txt' in response to an event
JVMDUMP010I Java dump written to AGENT_INST_HOME/sysman/emd/javacore.20191004.071945.64160898.0001.txt
JVMDUMP013I Processed dump event "user", detail "".
----- 2019-10-04 07:19:55,962::generate second thread dump file for diagnosis -----
JVMDUMP039I Processing dump event "user", detail "" at 2019/10/04 07:19:56 - please wait.
JVMDUMP032I JVM requested Java dump using 'AGENT_INST_HOME/sysman/emd/javacore.20191004.071956.64160898.0002.txt' in response to an event
----- 2019-10-04 07:19:56,121::generate Threads.64160898lsof.1 for diagnosis -----
----- Attempting to kill EMAgent : 64160898 -----
----- 2019-10-04 07:20:01,791::34539310::EMAgent exited at 2019-10-04 07:20:01,791 with signal 9 -----
----- 2019-10-04 07:20:01,792::34539310::EMAgent either hung or in abnormal state. -----

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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