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Em 13: Post-Patch Enterprise Manger 13c Cloud Control Agent Heartbeat Status: OMS Responded Illegally [ERROR- Failed To Update Target Type Metadata] (Doc ID 2629469.1)

Last updated on MAY 26, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.3.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 13.3.2 Cloud Control, Oracle Management Service (OMS) and Agent patching

Patches applied:

OMS-Side Plugin System 13.3.1.0.191231: Patch 30666063
OMS-Side Plugin System 13.3.2.0.191231: Patch 30666123

and

Agent 13.3.0.0.191231: Patch 30563582
Agent-Side Monitoring Database Plugin 13.3.2.0.191231:Patch 30666091
Agent-Side Monitoring System Infrastructure Plugin 13.3.2.0191130: Patch 30543941

The two nodes where agent patches were applied now have a Heartbeat Status error

> emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 3

Agent Version : 13.3.0.0.0
OMS Version : (unknown)
Protocol Version : 12.1.0.1.0
Agent Home : <AGENT_BASE>/agent_inst
Agent Log Directory : <AGENT_BASE>/agent_inst/sysman/log
Agent Binaries : <AGENT_BASE>/agent_13.3.0.0.0
Core JAR Location : <AGENT_BASE>/agent_13.3.0.0.0/jlib
Agent Process ID : 19537
Parent Process ID : 19498
Agent URL : https://<HOSTNAME_1>.<DOMAIN_NAME>:3872/emd/main/
Local Agent URL in NAT : https://<HOSTNAME_1>.<DOMAIN_NAME>:3872/emd/main/
Repository URL: https://<HOSTNAME_2>.<DOMAIN_NAME>:4900/empbs/upload
Started at : 2020-01-09 15:04:04
Started by user : oracle
Operating System : Linux version 4.1.12-124.33.4.el7uek.x86_64 (amd64)
Number of Targets : 6
Last Reload : (none)
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0
Number of XML files pending upload : 77
Size of XML files pending upload(MB) : 0.09
Available disk space on upload filesystem : 55.86%
Collection Status : Collections enabled
Heartbeat Status : OMS responded illegally [ERROOR- Failed to Update Target Type Metadata]
Last attempted heartbeat to OMS : 2020-01-09 15:15:47
Last successful heartbeat : (none)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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