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EM 13.2 : Monitoring Template Collection Synchronization Failed With ORA-20775: Template not found. (Doc ID 2632257.1)

Last updated on JANUARY 24, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Template Collection synchronization operation is failing for Monitoring Templates associated with some of the targets that are part of the Administration Group.

As a sysman user below sql shows  ORA-20775: Template not found errors.

sql>SELECT * FROM mgmt_system_error_log WHERE occur_date > Trunc(SYSDATE) ORDER BY occur_date desc;

APPLY_TC_AGGREGATE_TEMPLATE: Submit of Apply Aggregate Template Operation

failed Template Target Type= [oracle_emd] Aggregate Template Name =

[TC_419D33BFA1E60B014721AABBD6DB7F6E] : ORA-20775: Template not found.

target_type = oracle_emd template_name = TC_419D33BFA1E60B014721AABBD6DB7F6E

ORA-06512: at "SYSMAN.MGMT_TEMPLATE", line 117 ORA-06512: at

"SYSMAN.MGMT_TEMPLATE", line 1465 ORA-06512: at "SYSMAN.EM_TEMPLATE", line 5062

 

APPLY_TC_AGGREGATE_TEMPLATE: Submit of Apply Aggregate Template Operation

failed Template Target Type= [host] Aggregate Template Name =

[TC_0609E96F53A94BA9885B60D55EEB0AC6] : ORA-20775: Template not found.

target_type = host template_name = TC_0609E96F53A94BA9885B60D55EEB0AC6

ORA-06512: at "SYSMAN.MGMT_TEMPLATE", line 117 ORA-06512: at

"SYSMAN.MGMT_TEMPLATE", line 1465 ORA-06512: at "SYSMAN.EM_TEMPLATE", line 5062

$../<gc_inst>/em/EMGC_OMS1/sysman/log/emoms.trc has below errors

2019-10-29 12:37:40,409 [[ACTIVE] ExecuteThread: '70' for queue:

'weblogic.kernel.Default (self-tuning)'] INFO auth.EMRepLoginFilter

doFilter.291 - RepLoginFilter Entry. Request URI = /em/adwwls/wls.ads

[isEMCLI = false] [req.remoteUser = 502380581] [header.Proxy-Remote-User =

null] [req.userPrincipal = 502380581]

2019-10-29 12:37:41,242 [RJob Step 566861609] ERROR

uimodel.TCMonitoringTemplateSync logp.251 - TCMonitoringTemplateSync:

SQLException occurred

java.sql.SQLException: ORA-20775: Template not found. target_type = host

template_name = TC_0609E96F53A94BA9885B60D55EEB0AC6

ORA-06512: at "SYSMAN.EM_TEMPLATE", line 5090

ORA-06512: at line 1

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:466)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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