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13c: Upgrading Agent Fails With the Exception: SEVERE: Exception occurred in agent deployment with message:null (Doc ID 2633956.1)

Last updated on JANUARY 30, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Upgrading agent using Gold Image fails during the step "Checking the Gold Agent Image update status" with the error:

<GI_HOME>/agent_<version>/cfgtoollogs/agentDeploy/agentDeploy_<timestamp>.log

INFO: Line selected: # 500 * 1024 * 1024 = 524288000
INFO: Line selected: applicationMetadataQuota_BEACON=524288000
INFO: Line selected:enableAutoTuning=true
INFO: Line selected:agentTZRegion=US/Eastern
INFO: Line selected: UploadMaxNumberXML=5000
INFO: Line selected: inMemoryLoggingSize=5242880
INFO: Line selected:_SchedulePersistTimer=30
INFO: Line selected:MaxThreads=10
INFO: Line selected:SchedulerRandomSpreadMins=5
INFO: Line selected: minimumTLSVersion=TLSv1.2
SEVERE: Exception occurred in agent deployment with message:null
INFO: Agent Upgrade configuration end time:2020-01-22_11-48-57-AM

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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