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EM 13.2 Agent Block With Error " Agent is out-of-sync with repository" After Server restart (Doc ID 2642969.1)

Last updated on JULY 20, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.3.2.0.0 to 13.3.1.0.0 [Release 13c]
Information in this document applies to any platform.

Symptoms

In 13.2 After restart of OS server Agent got blocked with Error

./emctl status agent
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
Agent Version : 13.2.0.0.0
...
Heartbeat Status : Agent is blocked
Blocked Reason : Agent is out-of-sync with repository. This most likely means that the agent was reinstalled or recovered. Please contact an EM administrator to unblock the agent by performing an agent resync from the console.

and

<agent_home/agent_13.2.0.0.0/sysman)# emctl upload agent
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
---------------------------------------------------------------
EMD upload error:full upload has failed: The agent is blocked by the OMS. Agent is out-of-sync with repository. This most likely means that the agent was reinstalled or recovered. Please contact an EM administrator to unblock the agent by performing an agent resync from the console. (AGENT_BLOCKED)

+/gc_inst/em/EMGC_OMS1/sysman/log/emoms.log

[[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR gcloader.Util logp.251 - [EM-03555] Agent with URL https://<agent_home>:<port>/emd/main/ is out-of-sync with repository (2/120) !
java.lang.Exception: Agent with URLhttps://<agent_home>:<port>/emd/main/ is out-of-sync with repository (2/120) !
at oracle.sysman.core.pbs.gcloader.Receiver.validateBounceCounter(Receiver.java:1926)
...

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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