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Memory Advisors Returns Session Information Unavailable For CDB and PDB Targets (Doc ID 2654410.1)

Last updated on APRIL 23, 2020

Applies to:

Enterprise Manager for Oracle Database - Version 13.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

13.3.2 EM Cloud Control

Navigate to container database home page -> Performance -> Advisors Home -> Memory Advisors and it returns the following message:

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Session Information Unavailable

Enterprise Manager is unable to proceed. The most likely cause of this is that database session information could not be retrieved or that EM was unable to process a user-invoked bookmark. Press OK to continue.

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This happens with CDB/PDB targets version 12.2 and higher versions.

 

See example below:

 

Navigate to CDB home page Performance -> Advisors Home :

 

 

Click on Memory Advisors :

 

 

See the Session Information Unavailable error:

 

 

 

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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