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EM 13c: Fleet UPDATE_DB/RACDB Job Fails With Error "ORA-28365: wallet is not open" When TDE Wallet Is Enabled With Password (Doc ID 2660921.1)

Last updated on SEPTEMBER 01, 2021

Applies to:

Enterprise Manager for Oracle Database - Version 13.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms

 In Enterprise Manager (EM) Cloud Control, Fleet Update DB/RACDB job fails with error ORA-28365: wallet is not open when TDE wallet is enabled with password.

$ emcli db_software_maintenance -performOperation -name="Update RAC" -purpose=UPDATE_RACDB -target_type=rac_database -target_list="<DB_Name>%" -normal_credential="GRID:SYSMAN" -privilege_credential="ROOT_CLUSTER:SYSMAN" -input_file="data:/tmp/input_deploy_rac.txt"

Start database instance from destination Oracle home

Connected to:
Oracle Database 12c
Enterprise Edition Release 12.2.0.1.0 - 64bit Production

ORACLE instance shut down.
ORACLE instance started.

Total System Global Area 3221225472
bytes
Fixed Size 8625856 bytes
Variable Size 855638336 bytes
Database Buffers 2348810240 bytes
Redo Buffers 8151040 bytes
Database mounted.
ORA-28365: wallet is not open

Disconnected from Oracle Database 12c Enterprise Edition Release 12.2.0.1.0 - 64bit Production
Error code is -1 [ERROR] - Error occured while executing
/tmp/186254410798994/1573704012833/postpatch.sql

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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