13.4: Agent Install on Solaris SPARC 11 Fails During Prerequisite Check with Error: OUI-18001: The operating system 'SunOS Version 5.11 Update 22.214.171.124.1.4.0' is not supported.
(Doc ID 2668313.1)
Last updated on JANUARY 26, 2021
Applies to:Enterprise Manager Base Platform - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Installing 13.4 agent on Oracle Solaris on SPARC (64-bit) 11 fails with the error:
Is the software certified on the current operating system?Expected result: One of 5.12 Update 0.175, 5.11 Update 0.175, 5.10 Update u10wos
Actual Result: 5.11 Update 188.8.131.52.1.4.0
Check complete. The overall result of this check is: Failed
Check complete: Failed
Problem: This Oracle software is not certified on the current O/S.
Recommendation: Make sure you are installing the software on a certified platform.
Performing check for Packages_agent
Are the required packages installed on the current operating system?
Prerequisite Check was skipped and did not execute.
Check complete: Not executed
OUI-18001: The operating system 'SunOS Version 5.11 Update 184.108.40.206.1.4.0' is not supported.
Recommendation: You may actually have installed packages which have obsoleted these, in which case you can successfully continue with the install. If you have not, it is recommended that you do not continue.
To verify the version of Solaris SPARC, executing unname -a returns the following output
SunOS <hostname> 5.11 220.127.116.11.0 sun4v sparc sun4v
Note that a similar symptom is observed for any operating system/update level which is not in the list being checked (5.12 Update 0.175, 5.11 Update 0.175, 5.10 Update u10wos), such as Solaris 10 update 11 (5.10 Update u11wos).
The OS has been updated with latest patchsets
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