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EM 13c: Long running EM File System Backup jobs stuck in Action Required status (Doc ID 2668457.1)

Last updated on MAY 15, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.3.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Long running EM File System Backup jobs stuck in Action Required status (job type = File System Backup, and target type = Oracle Secure Backup Domain)

OSB jobs are not going into a pending state. This is seen happening with all OSB jobs that run longer than 6.5 hours.
If you go to OSB gui, you see OSB jobs have completed successfully several hours later.


If you try to stop the job, it reports that it is stopping, but the status never changes. And if you try to delete the run, it fails saying it's active.



Cause

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In this Document
Symptoms
Cause
Solution
References


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