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EM 13.4 Software Install On Windows Platform Failed with POPUP ERROR: Unable to continue with the installation because some one-off patches could not be applied successfully (Doc ID 2671186.1)

Last updated on MAY 21, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 to 13.4.0.0.0 [Release 13c]
Microsoft Windows x64 (64-bit)

Symptoms

On Windows 64-bit platform,
EM 13.4 Software Only intallation has failed with below errors in the log.

C:\Users\<username>\AppData\Local\Temp\OraInstall<TIMESTAMP>\install<TIMESTAMP>.log

2020-04-21 13:09:10,176 WARNING [68] oracle.sysman.oii.oiix.OiixSpawner - Exception occurred during spawning :Cannot run program "\system32\regsvr32.exe" (in directory "C:\Users\<username>\AppData\Local\Temp\OraInstall<TIMESTAMP>"): CreateProcess error=2, The system cannot find the file specified
2020-04-21 13:09:10,176 INFO [68] oracle.sysman.oii.oiis.OiisCompActions - Exception thrown from action: Spawn
Exception name: RuntimeException
Exception string: An error occurred during runtime.
Exception severity: 0
2020-04-21 13:09:10,176 INFO [68] oracle.sysman.oii.oiic.OiicAPISessionInterfaceManager - Retry Handler not registered, using Super class functionality
2020-04-21 13:09:10,191 OFF [68] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - An error occurred during runtime.
2020-04-21 13:09:10,191 INFO [68] oracle.sysman.oii.oiis.OiisCompActions - Exception handling set to prompt user with options to Retry Ignore
..
...
2020-04-21 13:09:40,231 INFO [49] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - POPUP ERROR:Unable to continue with the installation because some one-off patches could not be applied successfully.
For more details, check the log files at: C:\Users\<username>\AppData\Local\Temp\OraInstall<TIMESTAMP>
2020-04-21 13:10:25,357 INFO [49] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - ERROR: Unable to continue with the installation because some one-off patches could not be applied successfully.
For more details, check the log files at: C:\Users\<username>\AppData\Local\Temp\OraInstall<TIMESTAMP>
2020-04-21 13:10:25,357 OFF [49] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - ERROR: Unable to continue with the installation because some one-off patches could not be applied successfully.

Cause

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In this Document
Symptoms
Cause
Solution


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