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Provision Oracle Database With Option Deploy Software And Create Database on OL8 Fails At Install/Clone Oracle Database Step With "[WARNING] [INS-08101] Unexpected error while executing the action at state: 'supportedOSCheck'" (Doc ID 2674116.1)

Last updated on MAY 26, 2020

Applies to:

Enterprise Manager for Oracle Database - Version 13.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

While trying to use provision oracle database procedure with options Deploy software and create database on OL8 ,fails at Install/Clone Oracle Database Step with the following error:

Job Steps Log for Job :Install/Clone Oracle Database
/scratch/duser/provdb196/u02/app/oracle/app/product/19.0.0.0.0/db/runInstaller -silent -ignorePrereqFailure
ORACLE_BASE="/scratch/duser/provdb196/u02/app/oracle"
ORACLE_HOME="/scratch/duser/provdb196/u02/app/oracle/app/product/19.0.0.0.0/db
" ORACLE_HOME_NAME="Orasidb19c_home1_2020_03_09_02_23"
oracle.install.db.OSDBA_GROUP=dba oracle.install.db.OSOPER_GROUP=oper
oracle_install_OSBKP=backupdba oracle_install_OSDGD=dgdba
oracle_install_OSKMT=kmdba oracle_install_OSRAC=racdba
oracle.install.option=INSTALL_DB_SWONLY -noconfig Launching Oracle Database Setup Wizard... [WARNING] [INS-08101] Unexpected error while executing the action at state: 'supportedOSCheck' CAUSE: No additional information available. ACTION: Contact Oracle Support Services or refer to the softwaremanual.
SUMMARY: - java.lang.NullPointerException system Exit code is 65280
Command Exit code is 255 log locations are: /scratch/db_19c/oraInventory/logs
ERROR DURING DB HOME SETUP EM-05452Generic diagnostic info was written to
/scratch/duser/emdiag/duser/jobs/p_499/General_Diagnostic_Info.txt

Cause

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In this Document
Symptoms
Cause
Solution
References

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