My Oracle Support Banner

OEM 13c: Monitoring 10th Windows Service in OEM fail with "An error has occurred while fetching WMI data" (Doc ID 2679424.1)

Last updated on MAY 09, 2021

Applies to:

Enterprise Manager Base Platform - Version and later
Microsoft Windows x64 (64-bit)


OEM is only able to monitor 9 Windows OS Services. When the 10th Windows service is added on for the Window's host metric Services,

  EM Console -> Targets -> Host -> host.<DOMAIN_NAME> -> Host -> Metrics -> All Metrics -> Services

it fails with Error below.

em_error=The query 'SELECT name,description,displayname,processid,started,startmode,state,status,startname,pathname FROM win32_service WHERE notdefined 'notdefined'' is an invalid query
em_error=An error has occurred while fetching WMI data


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.