EM 13c : After upgrading the OMS to 13.4 USER not found in the external identity store (LDAP). Ensure the user exists
(Doc ID 2682461.1)
Last updated on MAY 01, 2024
Applies to:
Enterprise Manager Base Platform - Version 13.4.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
After upgrading the OMS to 13.4, We are getting the LDAP error in two scenarios:
(i) When there is LDAP/AD integrated with EM
(ii) Just added the provider details but there is no actual LDAP/AD setup integrated with EM
(ii) Just added the provider details but there is no actual LDAP/AD setup integrated with EM
Getting the following error when trying to create/edit the EM users:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| When there is no LDAP/AD integrated with EM then follow the below steps |
| When there is LDAP/AD integrated with EM then follow the below steps |
| References |