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EM 13c: Agent upgrade from 13.2 to 13.4 Fails with Error "CAUSE: Backup of agent instance home failed." (Doc ID 2685258.1)

Last updated on MAY 25, 2022

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Agent upgrade to 13.4 Fails with error "CAUSE: Backup of agent instance home failed."

<agent_13.4.0.0.0>/cfgtoollogs/agentDeploy_xxxx.log

*******

INFO: Copying from: <INFO: Just for debugging ...
SEVERE: backup exception message:OUI-10096:You may not have enough space to write to /<Agent_home>/backup_agtup/backup_2020-06-18_16-25-28-PM/agent_inst/sysman/emd/core.xxxx. Please create more space at this location and try again.

...

ERROR: Agent Deployment Failed
INFO: Value of backup_tar in restore is :false
WARNING: The emctl file in <Agent_home>/AGENT/product/agent_inst/bin/emctl_upgrade does not exist
INFO: Oracle Enterprise Manager Cloud Control 13c Release 2
INFO: Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
INFO: Starting agent ............... started.
INFO: Plugin homes:
INFO: Plugin homes:
SEVERE: STDERR:

STDOUT=

Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation. All rights reserved.
Starting agent ............... started.
INFO: <Agent_home>/agent_inst/bin/emctl start agent completed with status=0
INFO: Writing following contents to <Agent_home>/agent_inst/install/logs/error.txt file:
CAUSE: Backup of agent instance home failed.
STEP: backupInstance

**************

Changes

 Issue is happening due to lack of disk space due to large core files under folder <

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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