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13.4: After Upgrading the OPatch on OMS HOME to 13.9.4.2.4, Accessing the Target Database Home Page Shows "Trying to connect to the database" (Doc ID 2695856.1)

Last updated on JUNE 14, 2021

Applies to:

Enterprise Manager Base Platform - Version 13.4.0.0.0 and later
Enterprise Manager for Oracle Database - Version 13.4.1.0.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading the OPatch on OMS HOME to 13.9.4.2.4, trying to navigate to the target databases on the console, results in the error "Trying to connect to the database"

 

An incident is also reported:

Incident Id: 56
Incident Source: SYSTEM
Create Time: <Timestamp>
Problem Key: DFW-99998 [java.lang.ClassNotFoundException][oracle.sysman.emo.perf.metric.rt.DbMetricCollectorTarget.getTargetConnection][emgc]

URI: /em/faces/db-homepage-home
RequestType: GET
QueryString: target=<DB_target_name>&type=oracle_database&_afrRedirect=5866044768963868
All Headers Names:
Host, Upgrade-Insecure-Requests, User-Agent, Accept, Sec-Fetch-Site, Sec-Fetch-Mode, Sec-Fetch-Dest, Referer, Accept-Encoding, Accept-Language,

Description
-----------
Thread 365358(MetricCollector:HOMETAB_THREAD600:60) exited due to an uncaught Exception: java.lang.NoClassDefFoundError: com/jcraft/jsch/JSchException.

Stack Trace
-----------
java.lang.NoClassDefFoundError: com/jcraft/jsch/JSchException
at oracle.sysman.emo.perf.metric.rt.DbMetricCollectorTarget.getTargetConnection(DbMetricCollectorTarget.java:1019)
at oracle.sysman.emo.perf.metric.rt.DbMetricCollectorTarget.getMonitorringConnection(DbMetricCollectorTarget.java:761)
at oracle.sysman.emo.perf.metric.rt.DbMetricCollectorTarget.getConnection(DbMetricCollectorTarget.java:665)
at oracle.sysman.emo.perf.metric.eng.MetricCollectorThread.getConnection(MetricCollectorThread.java:1477)
at oracle.sysman.emo.perf.metric.rt.DbMetricCollectorThread.run(DbMetricCollectorThread.java:93)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.ClassNotFoundException: com.jcraft.jsch.JSchException

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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