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EM13c : MOS Connection Fails With Invalid Credentials Even After Applying Patch 31233849 (Doc ID 2697356.1)

Last updated on AUGUST 03, 2020

Applies to:

Enterprise Manager Base Platform - Version 13.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Enterprise Manager (EM) Cloud Control, Patch 31233849 was applied. Also https://oauth-e.oracle.com URL was added for authentication.

Still the MOS Connection fails with invalid credentials.

Error Stack from <EM_INSTANCE_HOME>/em/EMGC_OMS1/sysman/log/emoms.log:

ERROR dao.ProxyDao logp.251 - OAuth access token Error
oracle.sysman.emInternalSDK.core.mos.model.MOSException: Authentication Error: Please check your credentials: Connection timed out (Connection timed out)
at oracle.sysman.emSDK.core.mos.MOSARUOAuthLoginHelper.getMOSException(MOSARUOAuthLoginHelper.java:236)
at oracle.sysman.emSDK.core.mos.MOSARUOAuthLoginHelper.doLogin(MOSARUOAuthLoginHelper.java:231)
.
Caused by: oracle.sysman.emSDK.util.http.EMHTTPException: Connection timed out (Connection timed out)
at oracle.sysman.emSDK.util.http.EMHTTPConnection.sendRequest(EMHTTPConnection.java:853)
at oracle.sysman.emSDK.util.http.EMHTTPConnection.doPostAsInputStream(EMHTTPConnection.java:549)
at oracle.sysman.emSDK.util.http.EMHTTPConnection.doPostAsInputStream(EMHTTPConnection.java:530)
at oracle.sysman.emSDK.core.mos.MOSARUOAuthLoginHelper.doLogin(MOSARUOAuthLoginHelper.java:221)

 

Cause

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In this Document
Symptoms
Cause
Solution


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