My Oracle Support Banner

EM 13c Fleet: UPDATE_GI Job Skips Switch Clusterware Instances And Fails At Step "UpdateProperties" When Privilege_Credential (Root) Passed With Normal User (Doc ID 2699284.1)

Last updated on NOVEMBER 10, 2020

Applies to:

Enterprise Manager for Oracle Database - Version 13.3.2.0.0 and later
Information in this document applies to any platform.

Symptoms

 In Enterprise Manager (EM) Cloud Control,Fleet Update GI job skips Switch Clusterware instances and fails at step "UpdateProperties" When Privilege_Credential passed with normal user

$ emcli db_software_maintenance -performOperation -name="Update GI" -purpose=UPDATE_GI -target_type=cluster -target_list="<cluster_name>" -normal_credential=GRID_19C:SYSMAN -privilege_credential=GRID_19C:SYSMAN
-input_file="data:/tmp/fleet_stage.txt"

Job Steps Log for Job :Update properties

Changing the permission of directive
/tmp/JOB_A985F28AD2C60C14E0532669400A0964/collect_dynamicProps.pl
2020-07-03 08:45:03: Invoking
"/u01/home/tmp/1250490211436250/1250490333061763/update_targets_script" as
user "<normal_user>"
2020-07-03 08:45:03: Executing /bin/su <normal_user> -c
"/u01/home/tmp/1250490211436250/1250490333061763/update_targets_script"
2020-07-03 08:45:03: Executing cmd: /bin/su <normal_user> -c
"/u01/home/tmp/1250490211436250/1250490333061763/update_targets_script"
Password: su: Authentication failure
[ERROR] - Failed to execute update_targets_script. Exiting...


Note:
In the above command there was no root credential was used instead normal credential was passed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.