Grid Control Agent 10g or 11g: Steps to Diagnose Issues Related to "Agent Unreachable" Status
(Doc ID 271126.1)
Last updated on SEPTEMBER 27, 2022
Applies to:
Enterprise Manager Base Platform - Version 10.1.0.2 to 11.1.0.1 [Release 10.1 to 11.1]Information in this document applies to any platform.
Enterprise Manager Grid Control - Version: 10.1.0.2 to 10.2.0.5 - Release: 10.1 to 10.2
Purpose
This document provides steps to diagnose issues where the Agent target is shown with "Agent Unreachable" status in its homepage.
- In a 10.1 Grid Console, the Agent homepage can be accessed from Management System -> Agents -> click on the Agent name.
- In a 10.2 Grid console, the Agent homepage can be accessed from the Setup -> Agents -> click on the Agent name.
The Agent homepage may also show an error such as:
Targets monitored by this Agent will also have a status: Agent Unreachable instead of the actual status of the target.
Additional references:
<Note 1084777.1>: Description of Important Communication Components in a 10g Enterprise Manager Grid Control Agent
<Note 1097545.1>: Description of Important Java Threads in a 10g Grid Control Oracle Management Service (OMS)
Troubleshooting Steps
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In this Document
Purpose |
Troubleshooting Steps |
Background |
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References |